Last year’s customer satisfaction rose across the board, but Bulwark was suprised at just how much the percentage changed. The score moved 3 percentage points and went from 94% to 97%.

Read the article – Customer Satisfaction Scores

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Phoenix Roach Control

Each year Bulwark sends out a letter and survey to all of their customers. It’s quite simple, Bulwark wants to know how they are doing. It’s a report card for each of their branches. Yes. Each survey is read and scored. Each comment is taken seriously. Bulwark believes in listening to their customers.

If you are a Bulwark Customer and would like to take the survey then please visit www.GradeBulwark.com each customer may only take the survey once.

Bulwark also operates a quicker more simple survey to grade their techs and each individual service, www.GradeYourService.com

Thanks again for your feed back.

View the original article – 2010 Bulwark Customer Surveys